Got Questions?
Frequently Asked Questions
Yes — every estimate is free, in-home, and no-obligation. We come out, look at your stone or tile, and give you a fixed price quote on the spot. Most estimates can be scheduled within a few business days.
Every 1–3 years for most natural stone counters; every 18–36 months for floors. The water-bead test (drop water and watch — does it bead, or absorb?) tells you whether you’re due. If water no longer beads, it’s time.
Almost always, yes. Etching is a surface-level issue and diamond honing pads remove a microscopic layer to restore the original finish. We rarely encounter a marble surface we can’t bring back to life.
Tile and grout cleaning: surfaces are usually walkable in 30–60 minutes, fully dry within a few hours. Stone restoration that includes sealing: 24 hours before heavy use is the safe rule. We’ll give you specific guidance based on your job.
The Most Thorough Cleaning Ever — or it’s free. If you’re not thrilled, we come back and re-clean. Still not thrilled? Full refund, no questions, no hassle. We’ve honored this guarantee for 25 years and we honor it on every job.